References from Satisfied Clients
I just wanted to thank you for the great delivery yesterday. The gentleman that did the delivery was exceptional. He provided amazing service. And, we’re so happy to finally have our bed!
A satisfied PotteryBarn client
I just wanted to let you know that Stephane Rensonnet just called to tell me what a great job your crew did for him today. Please let them know he was very impressed with them, he said they were professional, extremely flexible, and worked very hard to get this delivery done. I understand there was one very large cabinet in particular that they were able to maneuver into the elevator, with much “wrangling”!
Please be sure to let your crew know we really appreciate them and their hard work!
I wish I had more deliveries in your area!
Thanks again, have a great week!
The older one gets, the harder a move becomes. Moving is a terrible experience. What with packing, purging items, selling and just st throwing things out that one accumulated over the years, a major headache. Then of course, one worries is having the right moving company.
Well, we certainly made the right decision. Martel was highly recommended to us by our daughter who used them this summer and they were satisfied.
The team showed up on time, in fact, earlier than stated, the team came in and introduced themselves and asked for a look-see. Within minutes, they started logistically and systematically. Before we knew it the truck was loaded and on the way to our new location. Once again, they unloaded everything, asked where to place furniture and boxes, assembled what needed assembly. They even placed things in the locker of the garage.
Their team was very friendly, very helpful and in short, they were great. They made our move easy and less painful.
We thought it important to let you know how great full we are that your company and our choice was the right choice. You can be sure that we will definitely recommend Martel to anyone that is looking for movers.
Once again, we thank Martel and the move coordinator and most important the three man team for making our difficult day a pleasant experience.
I truly appreciate the professionalism & patients of your crew, they are great ambassadors for the company.
”A very special THANK YOU from all of my team for the hard work accomplished by your people. All workers have demonstrated through all this move their leadership, their initiative and their support. They have been very respectful of our special environment, the people and the tasks they had to accomplish. No matter what needed to be done and/or what was requested by us, they always did it with a smile. They are very dynamic, hard workers, showing a very deep personal commitment and engagement to their work and responsibilities. They took the time to know what we needed every day, respected the established timeline and did what they said they would without any exception. They went the extra mile to make us happy and we definitely are.”
I am writing this letter to commend the delivery men that came to my home yesterday to deliver the balance of a Pottery Barn set for my daughter’s bedroom. The first part of my order was delivered several months ago and both times we had the good fortune of being serviced by your delivery men Bobby and John.
The deliveries came promptly in the morning and everything was brought in, set up, and cleaned up in record time. With both deliveries, Bobby made suggestions that we implemented to make our lives easier and with the second delivery yesterday, his input proved to be invaluable regarding the configuration of my daughter’s room. His ideas maximized the available space and the room looks great. Both men cheerfully moved heavy furniture all around so that I could see how it looked in various positions until I finally had things the way I wanted them. It is a complete pleasure to deal with people who clearly enjoy what they do and want to help customers achieve total satisfaction. Your company is well served by employees like Bobby and John. Give them a raise!
Sincerely, Natalie D.
All was good with the JSA move. The team was great- efficient and nice. We all greatly appreciate all the hard work!
Vice President, Director JSA
In December, we received a huge shipment of furniture that was donated to our school. We received a large amount of chairs, desks and shelving units. All the furniture was donated to Westpark Elementary School. Westpark would like to thank Martel Express & Ericsson for their generous donation; our staff and students appreciate the gesture and are very grateful that we received the furniture.
Principal Westpark Elementary School, Dollard-des-Ormeaux